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Jackson Police Introduces New Technology Platforms to Enhance Citizen-Police Communication
Posted on 09/01/2022

JACKSON, Tenn. – The Jackson Police Department is excited to release several new technology platforms this year that will enhance its ability to communicate with the citizens of Jackson. These technologies are both interactive and informative, giving the Jackson Police Department an opportunity to engage the citizens in ways it could never have done previously.

The Jackson Police Department is now the first public safety agency in Tennessee to crowdsource digital evidence and crime tips in real-time using Atlas One. The free iOS and Android mobile application sends residents real-time alerts about nearby 911 calls, allowing Jackson PD to crowdsource tips, evidence, and feedback. The partnership with Atlas One highlights Jackson PD’s efforts to further enhance transparency and citizen engagement with the residents they serve.

The app allows the Jackson Police Department to publish real-time alerts when 911 calls occur nearby a resident GPS location, or through favorite places, they have registered, such as their home, workplace, or children’s school. If a 911 call occurs within a few blocks, the user will be notified and be given the opportunity to share real-time information directly with Jackson PD. Residents have the option to submit messages, pictures, and video anonymously, and readily have a two-way text conversation with a Jackson PD police officer.

“Launching real-time 911 alerts with Atlas One showcases Jackson PD’s dedication towards increasing transparency and trust with our community,” said Lt. Brien Turner. “To reduce crime, we need the community's help. Atlas One is a real-time crime fighting tool that will provide residents with the ability to make a difference in their community.”

“Public safety agencies across the nation are facing staffing shortages, and need to embrace innovative technologies that create a force multiplier to fight crime,” said Kushyar Kasraie, CEO of Atlas One. “The community is the ultimate force multiplier, and today the Jackson Police Department is taking a major step towards this goal, by providing the community with unprecedented access to real-time crime information, and equipping them with tools to crowdsource public safety.”

Jackson residents can download Atlas One on iOS and Android smartphone devices for free. Simply sign up and start receiving alerts about nearby 911 calls. While Jackson PD is the first public safety agency in Tennessee to release Atlas One’s modern reverse-911 solution, neighboring jurisdictions are expected to join later this year.

How it Works

  •  Download the free iOS or Android Atlas One App
    Tap “GET STARTED” to create your Atlas One profile
  • Share your location or add favorite places that you want to track
  • If an alert occurs nearby your current location, the app will send a push notification alert
  • If you have a crime tip or evidence, easily share text, photos, and videos with Jackson PD


 Genetec Clearance will serve several purposes for the Jackson Police Department. Not only will it allow us to create case files in the cloud, and share them with the District Attorney’s office and other departments, it allows us to gather evidence from the citizens of Jackson through the Camera Registry Program.

The Program is totally free and voluntary. All we ask you to do is go to our website https://www.jacksontn.gov/government/departments/police/citizen_engagement/camera_registry_program and register the cameras you have that are outward facing to the public.

From the website, you will click on the link and it will take you to the registration portal. The information you share is confidential and will not be shared with anyone outside the Jackson Police Department. Once you have registered your cameras, we will be able to request video from you, if a crime occurs in your area and your camera system captured it.


 Police to Citizen, or P2C, is a web application that the Jackson Police Department will using to push more information out to the citizens. P2C is web based portal found on our website or by clicking here: https://jacksonpdtn.policetocitizen.com/Home.

Citizens will have several options to explore information on P2C including recent arrests, event search, wanted persons, report incident, sex offenders, event map, daily bulletin, CAD Calls, and officer commendations.

“The Jackson Police Department is excited to release all these new technologies, in hopes that it will enhance the experience the citizens have with JPD,” said Jackson Police Chief Thom Corley. “As always, we strive to provide the citizens with the best possible service and we believe these new additions will meet that high standard of service.”

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